CardSafe Card Security App

Our Bank is exploring all the possibilities of digitalization in day to day banking. Recently the Bank has implemented new service CardSafe Card Security App for our customers

CardSafe is a minimalistic mobile app.The official app of the bank available on Google Play Store, Apple App Store, Microsoft Storefor ensuring the security of a bank customer’s debit card. Using the app, the customers can:

• Block/Unblock Debit Cards
  Block/Deactivate and Unblock/Activate their Debit Cards anytime at will.
• Set Daily Transaction Limits
  Set the Daily Transaction Limits for ATMs, E-Com, and POS terminals for each card.

Customer benefits

• Safety, Maximum Time
  Customer can activate a card just before doing a transaction and block the card as soon as done. Protects the card against misuse during its idle time.
• Control and Self-Discipline
  Customer can set the transaction limit to any amount below the maximum limit specified by the issuer bank. This inculcates financial self-discipline.
• Emergency Self-Help
  Customer can block a lost or stolen card instantly, without having to go through the tedious process of calling the bank’s customer care number.

The process and procedure for Card Safe service is as under.

Helps the customers to secure their RuPay ATM/Debit card usage whereby users can set

1. Switch their ATM card On or Off on various channels ATM withdrawal/POS/Ecommerce.
2. Fix daily limits for ATM/POS/Ecommerce transactions.

The above services will be helpful to the customer to ensure the safety of the card operation and secured transactions preventing unauthorized usage of the card by third party. These services may be availed at the convenience of the customer with all security to their cards.

How to make RuPay ATM/Debit card more secure

1. Download Sarvatra Card safe, the official Android app of the bank available on Google Play Store.
2. Install it on your mobile
3. Start registering and setting MPIN for the App with registered mobile number.
4. You will receive a high security OTP on your registered mobile number. Enter it and click on 'submit'.After successful registration again log in with MPIN

How to switch off/on RuPay ATM/Debit card for financial transactions on ATM/POS/Ecommerce channels

1. Log into Sarvatra Cardsafe you will see Vikas Bank RuPay Debit card with masked card no and name on screen.
2. Click on card for which you want to avail these services (If you have more than one card, then select the card for which you want to avail these services by swiping right) After you select the card, you will be able to see all the card service channels.
3. Go to Card status, and click on "Edit icon option"
4. Select channel to which you want to On/Off the RuPay ATM/Debit card and make On/Off and click on confirm.
5. After submitting, you will see a message that says: "ATM/POS/Ecom “Status updated”.

Note: If the ATM status updated as Off, you are not able to do transaction till you make status as On. Same is applicable to other channels too.

How to set daily transaction limit of RuPay ATM/Debit card on ATM/POS/Ecommerce channels

1. Click on card for which you want to avail these services (If you have more than one card, then select the card for which you want to avail these services by swiping right) then select the account for which you want these services. After you select the card, you will be able to see all the card service channels.
2. Go to Daily limit, and click on "Edit icon option"
3. Select channel to which you want to set the daily limit and set the amount and Click on confirm.
4. After submitting, you will see a message that says: “ATM/POS/Ecom limit updated".


Note: If the ATM limit set as Rs 5000, the limit of your ATM card is Rs 5,000. You can withdraw this amount from your ATM card on a given day limiting to Rs 5,000. Same is applicable to other channels too.